The issue occurs when you are in multi-monitor mode and move the Teams window from the external monitor to the built-in display that is set as a secondary monitor.

When you connect to a primary external monitor and launch a desktop or app session, Microsoft Teams video or screen sharing renders incorrectly. All the subsequent session launches are recorded as per the functionality. After a fresh install of Citrix Workspace app, the logs for the first session opened are not recorded. The issue occurs when you enable Settings > General > High DPI Scaling using Citrix Workspace app. A few application icons are not visible on the Chrome shelf. We recommend you position the Chrome shelf at the bottom of the screen. The issue occurs when the Chrome shelf is positioned on the left. When you launch sessions in a multi-monitor environment, the mouse clicks are misaligned by a few pixels. When you connect to a primary external monitor and launch a desktop or app session, Microsoft Teams video or screen sharing may go blank.

Starting from Citrix Workspace app 2112 for Chrome OS, Microsoft Teams Optimization with HDX is compliant with Ray Baum's law. Ray Baum's law requires the 911 caller's dispatchable location to be transmitted to the appropriate Public Safety Answering Point (PSAP).

The notification is provided based on the current location of the Citrix Workspace app running on the endpoint, instead of the Microsoft Teams client running on the VDA. When used in Microsoft Calling Plans, Operator Connect, and Direct Routing, it provides the capability to: With this release, Citrix Workspace app supports dynamic emergency calling. Citrix Workspace app for Chrome OS What’s new in 2112

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